210200 customer accounts accessed in 'hack' involving employee's credentials at UK mobile operator

Synopsis

In November 2016, the mobile networking company disclosed a breach of its phone upgrade database which was accessed using an employee login.

The company insisted financial information was safe for 133,827 customers affected, but sensitive details including names, numbers, addresses and dates of birth were believed to have been accessed. Then in March 2017, the company discovered that information had been accessed for a further 76,373 customers.

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