2 million customers' phone and credit card details leaked

Synopsis

In August 2017, the second-hand electronics retailer suffered a data breach and notified 2 million registered customers that their information might have been compromised.

Personal information including names, addresses, email addresses and phone numbers were at risk in the breach and the company also noted that expired credit and debit cards might have been compromised.

The company statement "We are aware that an unauthorised third party has accessed this data. We are working closely with the relevant authorities, including the police, with their investigation". The company did not provide any further details except that it was "a sophisticated breach".

The breach occurred less than a month after the British government announced its intention to allow regulators to fine businesses that inadequately protected themselves against data breaches mirroring the EU's GDPR.

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Analyst

Courtenay Brammar

Experienced global enterprise risk and governance professional. Previously Vice President at Morgan Stanley, Deloitte Risk Advisory practitioner and PRMIA steering committee member in both London and New York.

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