In October 2019, the Italian banking group disclosed that their cyber security team had identified a data breach of approximately 3 million Italian customer records after a single, compromised file dating back to 2015 was exposed to unauthorised parties.
The exposed information included names, city, telephone numbers and emails only. No other personal data or any bank details were compromised so the bank stated that they were confident that access to customer bank accounts or unauthorized transactions would not be possible.
In their statement about the incident, the bank disclosed that they had invested Euro 2.4 billion upgrading and strengthening their IT systems and cyber security since 2016.
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