In July 2020, the company disclosed that they had been the target of a data breach, initially stating that no financial information, private messages or phone numbers were exposed. Shortly afterwards the company revealed an incident update on a support webpage, detailing the exact data that the malicious actors could have obtained.
The data potentially exposed included users’ email addresses, birthdates, gender information, IP addresses, Wattpad profile display names, account names, responses to website surveys distributed in 2015 or earlier, lists of paid stories and chapter titles purchased by a user, and any third-party IDs, such as Google or Facebook. It was reported that the company's stolen database contained 270 million records.
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