In June 2017, the world's second largest confectionery company was affected by the global ransomware attack called NotPetya which was an untargeted campaign without a specific intended victim. Many of the impacted companies were infected after downloading a routine update for an accounting application tainted by the attackers.
Employees experienced operational difficulties to the extent that the attack caused a 5% drop in sales that quarter.
The company reported overall related costs as being $180 million, with $84 million spent cleaning up the attack, investigating its causes, removing the malware and restoring their systems and operations.
In early 2019, the company filed a legal case against its cyber insurer regarding its claim for damages incurred from the NotPetya attack which could have far-reaching implications for the cyber insurance industry.
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