In Feburary 2016, the social media monitoring service company disclosed a data breach after unauthorized access to one of their databases containing "customer data, business data, trade secrets and proprietary algorithms" over the course of 26 hours on 16th and 17th February 2016.
Names, communications and URL data was exposed for about 1,700 children (0.5% of the kids the company has helped protect online) though customer's financial information and unencrypted password credentials were not exposed in the breach.
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