Credit card numbers, bank account information, medical information and other personal data of 11.9 million people was potentially exposed


In June 2019, one of the world’s leading medical diagnostic companies reported that its collection provider's payment page was breached for eight months and that nearly 12 million customers' medical and financial records were exposed.

Patients trust their healthcare providers with very personal and sensitive data and a breach of data is also a breach of that trust. The company clearly recognised this and acted to remediate. The payment portal was taken down, the company ceased using their existing third-party for collection services and migrated to another third party in response to the breach.


Courtenay Brammar

Experienced global enterprise risk and governance professional. Previously Vice President at Morgan Stanley, Deloitte Risk Advisory practitioner and PRMIA steering committee member in both London and New York.

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  • Quest Diagnostics Incorporated

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