In December 2019, the company disclosed the discovery of malware on their payment processing servers affecting likely all of its locations. The company immediately engaged an external forensics firm and notified law enforcement after discovering the malware (which was publicly declared removed from its systems within two days of its discovery).
Further investigation revealed that the malware had been harvesting customer information for six months (since March 2019) and may have collected up to 31 million customer records.
In April 2022, a $12 million settlement was reached for nearly 22 million of the customers affected in the security breach. The company also agreed to invest an additional $35 million upgrading its data security systems to enhance their protection of customers’ information (reported in August 2021).
In July 2022, the company agreed a $8 million settlement with New Jersey, Pennsylvania, Florida, Delaware, Maryland Virginia and Washington D.C related to this breach.
Want to discuss this case? We're offering a FREE 20 minute phone consultation to discuss this case and the implications it has for your organisation. Just select the time and date that works for you:
If you'd rather we did the heavy lifting in developing a cyber incident response plan or lessons learnt training for your organisation underpined by our unique insight into the challenges faced and strategies implemented by organisations countering today's cyber security threats then please contact us here.