Data breach affected millions over 10 months


In December 2019, the company disclosed the discovery of malware on their payment processing servers affecting likely all of its locations.

After discovering the malware, the company immediately engaged an external forensics firm and notified law enforcement. The malware was publicly declared removed from its systems within two days of its discovery.

Further investigation revealed that the malware had been harvesting customer information since March 2019 and may have collected up to 31 million customer records.

In August 2021, it was reported that the company had reached a proposed settlement of $44 million to cover restitution to customers and upgrades to their cybersecurity practices.

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Courtenay Brammar

Experienced global enterprise risk and governance professional. Previously Vice President at Morgan Stanley, Deloitte Risk Advisory practitioner and PRMIA steering committee member in both London and New York.

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  • Wawa, Inc.

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