In December 2019, the company disclosed the discovery of malware on their payment processing servers affecting likely all of its locations.
After discovering the malware, the company immediately engaged an external forensics firm and notified law enforcement. The malware was publicly declared removed from its systems within two days of its discovery.
Further investigation revealed that the malware had been harvesting customer information since March 2019 and may have collected some 31 million customer records.
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