Data breach exposes nearly 5 million accounts

Synopsis

In September 2019 the company confirmed it had suffered a data breach affecting almost 5 million users.

The exposed information included names, email addresses, delivery addresses, order history, phone numbers and passwords. The company said that the last four digits of some customers' credit cards and bank account numbers were also accessed. The company specified that users who signed up after 5th April 2018 weren't affected.

The breach was caused when a third-party vendor was accessed one weekend in May 2019. It’s not clear why it took the company almost five months to notify its customers about the breach.

Analyst

Courtenay Brammar

Experienced global enterprise risk and governance professional. Previously Vice President at Morgan Stanley, Deloitte Risk Advisory practitioner and PRMIA steering committee member in both London and New York.

Additional services

We offer a range of cost-effective, fixed-price training programmes and consultant services derived from the unique insights gained from all our case study data.

If you'd rather we did the heavy lifting in developing a cyber incident response plan or lessons learnt training for your organisation underpined by our unique insight into the challenges faced and strategies implemented by organisations countering today's cyber security threats then please contact us here.