Oxygen supply device maker suffers improper access of personal details of 30,000 existing and former customers and potential non-public company information

Synopsis

In April 2018 the company disclosed a data breach affecting 30,000 current and former customers that lasted from January to March 2018. The breach was caused by a hacker gaining unauthorized access to an employee’s email account through a phishing scam.

The compromised data included names, telephone numbers, email addresses, dates of birth, dates of death, Medicare identification numbers and insurance policy information.

The company disclosed the data breach to the US regulator, Securities and Exchange Commission (SEC) and provided those affected with free credit monitoring.

Analyst

Courtenay Brammar

Experienced global enterprise risk and governance professional. Previously Vice President at Morgan Stanley, Deloitte Risk Advisory practitioner and PRMIA steering committee member in both London and New York.

Additional services

We offer a range of cost-effective, fixed-price training programmes and consultant services derived from the unique insights gained from all our case study data.

If you'd rather we did the heavy lifting in developing a cyber incident response plan or lessons learnt training for your organisation underpined by our unique insight into the challenges faced and strategies implemented by organisations countering today's cyber security threats then please contact us here.