Support site malware causes data breach

Synopsis

In June 2018, the company disclosed that hackers gained access to its customers' personal details and credit card information. The breach is believed to have affected up to 40,000 individuals who purchased tickets from September 2017 to June 2018.

The company were alerted to the issue when a start-up bank informed them in April that the bank's customers had complained about fraudulent payments on their accounts after using the company's ticketing services.

Research has subsequently connected this breach to a wider credit card skimming operation.

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Analyst

Courtenay Brammar

Experienced global enterprise risk and governance professional. Previously Vice President at Morgan Stanley, Deloitte Risk Advisory practitioner and PRMIA steering committee member in both London and New York.

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