Unauthorised access to employee’s email account

Synopsis

In April 2020, the company published a notice on its website explaining that their security team had discovered unauthorised access to one of their employee's email accounts between 22nd to 24th January.

Although the company stated that they had found no clear signs of misuse, it did not rule out the exposure of customer personal information.

In September 2022, the company reached a $12 million settlement with the 232,772 patients affected.

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