Unauthorized party accessed company's data housed in a supplier's server exposing information of 15 million customers

Synopsis

Around 15 million people who applied for wireless service in the prior 3 years had their private information breached exposing names, addresses, birth dates and social security numbers through a security gap in one of the suppliers' subsidiaries.

As such this case highlights the dangers of one company relying on another for safeguarding user data.

The company's CEO was publicly angry about the event stating in an open letter "obviously I am incredibly angry about this data breach and we will institute a thorough review of our relationship with Experian".

Analysis performed by

Courtenay Brammar

Experienced global enterprise risk and governance professional. Previously Vice President at Morgan Stanley, Deloitte Risk Advisory practitioner and PRMIA steering committee member in both London and New York.

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Companies

  • Experian plc
  • T-Mobile

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