Your attention is particularly drawn to the provisions of clause 12 (Limitation of liability).
1.1. Company details. CYBER SECURITY CASE STUDIES (“Cyber Security Case Studies Limited”, "we" or "us") is a company registered in England and Wales with company number 10940062 and our registered office is at Vaughan Chambers, Vaughan Road, Harpenden, UK, AL5 4EE. We operate the website https://www.cybersecuritycasestudies.com (“Site”).
1.2. Contacting us. To contact us, please email us at subscriber@cybersecuritycasestudies.com .
2.1. Our contract. These terms and conditions (“Terms”) apply to any order by you and supply of our Subscription Services by us to you (“Contract”). They apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing. You should read this Contract carefully before purchasing our Subscription Services. By subscribing to our Subscription Services, you agree to be bound by this Contract (as applicable) and any documents referred to in them.
2.2. Entire agreement. The Contract and our Website Terms, Privacy Policy https://www.cybersecuritycasestudies.com/privacy and Cookie Policy https://www.cybersecuritycasestudies.com/cookies-policy are the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.
2.3. Language. These Terms and the Contract are made only in the English language.
3.1. Placing your order. Please follow the onscreen prompts to place your order for our Subscription Services. You may only submit an order using the method set out on the Site. Each order is an offer by you to buy our Subscription Services specified in the order at the rates set out on our Site (“Subscription Services”) subject to these Terms.
3.2. Correcting input errors. Our order process allows you to check and amend any errors before submitting your order to us. Please check the order carefully before confirming it. You are responsible for ensuring that your order (and any election as to the level of the Subscription Services) is complete and accurate.
3.3. Acknowledging receipt of your order. After you place your order, you will receive an on-screen confirmation acknowledging that we have received it, but please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in 3.4.
3.4. Accepting your order. Our acceptance of your order takes place when we confirm acceptance of your order presenting an on-screen confirmation (“Order Confirmation”) once we have successfully verified your email address, processed your payment and confirmed the same to you, at which point and on which date (“Commencement Date”) the Contract between you and us will come into existence. The Contract will relate only to those Subscription Services confirmed in the Order Confirmation. You will be asked to confirm your account by email and set up your account password and multi-factor authentication method.
3.5. If we cannot accept your order. If we are unable to supply you with the Subscription Services for any reason, we will inform you of this by on-screen notification where the payment failed or by email for other reasons and we will not process your order. If you have already paid for the Subscription Services, we will refund you the full amount.
4.1. You may cancel the Contract and receive a refund, if you notify us as set out in 4.2 within 14 days of your receipt of the Order Confirmation. You cannot cancel the Contract once we have completed the Subscription Services, even if the 14-day period is still running. Thereafter you may only cancel the Contract if you notify us as set out in 4.2. We require at least 14 days' notice for the cancellation of a monthly retainer and 7 days’ notice of cancellation of an annual subscription. In each case we will not provide any refund for monies paid up to the end of the relevant subscription period. If you do not cancel within these time periods your Subscription Services will continue for another designated period (i.e. for an additional month on a monthly retainer or a further year under an annual retainer).
4.2. To cancel the Contract, you can select “Cancel subscription” within ‘Billing’ under ‘Profile and Support’ on our website. There is an option to submit feedback should you wish to do so. We will email you to confirm we have received your cancellation. To raise any issues and concerns, please contact cancellation@cybersecuritycasestudies.com . For project-based subscription services please contact consulting@cybersecuritycasestudies.com .
4.3. We will try to process your Subscription Services order promptly but cannot guarantee activation by any specified time. We may reject any Subscription Services order at our discretion. You confirm that your sign up and payment details are complete and accurate, and that you are entitled to purchase a Subscription Service using those sign up and payment details. It is your responsibility to update and maintain changes to your sign up details on ‘Profile and Support’. Each Subscription Service is for a single user only. We may cancel or suspend your Subscription Services account if you share your access rights with any third parties, or attempt to allow third parties to avoid our control of access to our Site.
4.4. The Subscription Services provide you with access to the subscription interface allowing you to:
5.1. Descriptions and illustrations. Any descriptions or illustrations on our Site are published for the sole purpose of giving an approximate idea of the Subscription Services described in them. They will not form part of the Contract or have any contractual force. While we try to make sure that our Site and/or our Subscription Services and all content is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that our Site and/or Subscription Services will be fit or suitable for any purpose. Any reliance that you may place on the information on our Site and / or our Subscription Services and the content therein is at your own risk.
5.2. Our Site’s and Subscription Services content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest as well as for information only summaries of cyber security cases and trends. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
5.3. Compliance with specification. Subject to our right to amend the specification and / or description (see section 5.4) we will supply the Subscription Services to you in accordance with the specification for the Subscription Services appearing on our Site at the date of your order in all material respects.
5.4. Changes to specification / description. We reserve the right to amend the specification and/or description of the Subscription Services if required by any applicable statutory or regulatory requirement or if the amendment will not materially affect the nature or quality of the Services, and we will notify you in advance of any such amendment.
5.5. Reasonable care and skill. The Subscription Services will be provided using reasonable care and skill.
5.6. Time for performance. We will use all reasonable endeavours to meet any performance dates specified in the Order Confirmation, but any such dates are estimates only and failure to perform the Subscription Services by such dates will not give you the right to terminate the Contract.
6.1. It is your responsibility to ensure that:
6.2. If our ability to perform the Subscription Services is prevented or delayed by any failure by you to fulfil your obligations (“Your Default”):
7.1. In consideration of us providing the Subscription Services you must pay our charges (“Charges”) in accordance with this 7.
7.2. The Charges are the prices quoted on our Site at the time you submit your order.
7.3. If you wish to change the scope or level of subscription after we accept your order and we agree, we will modify the Charges accordingly.
7.4. We use our reasonable efforts to ensure that the prices stated for the Subscription Services are correct at the time when the relevant information was entered into the system. However, please see 7.7 for what happens if we discover an error in the price of the Services you ordered.
7.5. Our Charges may change from time to time, but changes will not affect any order you have already placed. We reserve the right to increase the Charges by giving you at least 14 days’ notice of any increase. Please note that we do not at this time offer any trial subscription services.
7.6. Our Charges are exclusive of VAT. Where VAT is payable in respect of some or all of the Subscription Services you must pay us such additional amounts in respect of VAT, at the applicable rate, at the same time as you pay the Charges.
7.7. It is always possible that, despite our reasonable efforts, some of the Subscription Services on our Site may be incorrectly priced. Where the correct price for the Subscription Services is less than the price stated on our Site, we will charge the lower amount and if the correct price for the Subscription Services is higher than the price stated on our Site, we will contact you in writing as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Subscription Services at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. However, if we mistakenly accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Subscription Services and refund you any sums you have paid.
7.8. If for any reason we do not receive payment authorisation or any authorisation is subsequently cancelled, we may immediately terminate or suspend your Subscription Services without any further liability to you.
7.9. If you are entitled to a refund we will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you to arrange the appropriate method of refund
7.10. In addition to the Subscription Services Charges you are responsible for paying for any:
8.1. Payment for the Subscription Services is in advance. We will take your first payment upon acceptance of your order and will take subsequent payments monthly/ yearly in advance depending on the Subscription Services level purchased.
8.2. You can pay for the Subscription Services using a debit card or credit card. We accept the following cards: Visa, Mastercard and American Express
8.3. We will send you an electronic invoice within seven days of the beginning of the month following payment. It is possible to download the invoice and receipt in pdf format using the on-screen confirmation. For any failed or cancelled payments, no administration fee will be levied.
8.4. If you fail to make a payment under the Contract by the due date, then, without limiting our remedies under 13 (Termination), you will have to pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this 8.4 will accrue each day at 4% a year above the Bank of England's base rate from time to time, but at 4% a year for any period when that base rate is below 0%.
9.1. If a problem arises or you are dissatisfied with the Subscription Services, please contact our dedicated email address
complaints@cybersecuritycasestudies.com10.1. All intellectual property rights in or arising out of or in connection with the Subscription Services including the Proprietary Content will be owned by us. Nothing in these Terms or otherwise on our Site shall be deemed to transfer title, rights or any intellectual property rights in the same to you. Your attention is drawn particularly to our clause 9 of our Website Terms.
10.2. All text, graphics, data, audio, video or image files, content, software, databases, applications and information displayed on or available from this Site and in the Subscription Services, and all copyright, trade mark rights, design rights and other intellectual property rights in them (together, the "Proprietary Content") are the property of us, our affiliates, our users, suppliers or licensors. This includes, without limitation, the organisation and lay-out of our Site and any tools, content or databases or code therein and the underlying software that is owned by us, our affiliates, suppliers or licensors.
10.3. By using our Site and Subscription Services you're agreeing that Proprietary Content is available for personal use only and that you will not copy, reproduce, publish, distribute or dispose of in any way any Proprietary Content. Neither the Cyber Security Case Studies Limited company or trading name nor any other name, trade mark, logo or design of Cyber Security Case Studies Limited or any other companies in its group (if any) may be used or copied in any manner.
10.4. Proprietary Content is protected by copyright laws and treaties around the world. All such rights are reserved. Our status (and that of any identified contributors) as the authors of material on our Website must always be acknowledged. You must not use any part of our Proprietary Content for commercial purposes without obtaining a licence to do so from us or our licensors
11.1. We will use any personal information you provide to us to:
(a) provide the Subscription Services;
(b) process your payment for the Subscription Services; and
(c) inform you about similar products or services that we provide, but you may stop receiving these at any time by contacting us.
11.2. We will process your personal information in accordance with our Privacy Policy
https://www.cybersecuritycasestudies.com/privacy, the terms of which are incorporated into this Contract.12.1. The limits and exclusions in this clause reflect the insurance cover we have been able to arrange and you are responsible for making your own arrangements for the insurance of any excess loss.
12.2. Nothing in the Contract limits any liability which cannot legally be limited, including liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; and
(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).
12.3. Subject to 12.2, we will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
(a) loss of profits;
(b) loss of sales or business;
(c) loss of agreements or contracts;
(d) loss of anticipated savings;
(e) loss of use or corruption of software, data or information;
(f) loss of or damage to goodwill; and/or
(g) any indirect or consequential loss.
12.4. Subject to 12.2, our total liability to you arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will be limited to [50]% of the total Charges paid by you under the Contract.
12.5. Unless you notify us that you intend to make a claim in respect of an event within the notice period, we shall have no liability for that event. The notice period for an event shall start on the day on which you became, or ought reasonably to have become, aware of and shall expire 6 months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.
12.6. This 12 will survive termination of the Contract.
13.1. Termination. Without limiting any of our other rights, we may suspend the performance of the Subscription Services (without a refund), or terminate the Contract with immediate effect by giving written notice to you if:
(a) you commit a material breach of any term of the Contract;
(b) you fail to pay any amount due under the Contract on the due date for payment;
(c) you are in breach of any of the obligations relating to the authorised use of our Subscription Services or our intellectual property rights set out in these Terms and/or our Website Terms;
(d) we are prevented from providing services to you, or accepting payment from you, by applicable law or circumstances beyond our control; and
(e) you breach these Terms, or in the event of any verbal or written abuse of any kind (including abusive, offensive or aggressive language) directed towards our team or any member of the public, with or without notice and without further obligation to you
13.2. Consequences of termination
(a) On termination of the Contract you will no longer be permitted to access the Subscription Services part of our Site;
(b) You can no longer use the content you have obtained from the Site;
(c) If you are entitled to a refund, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel your Subscription Services. Additional charges may apply if we are required to reimburse to any other credit card other than the card you originally purchased access to the Subscription Services;
(d) Termination of the Contract will not affect your or our rights and remedies that have accrued as at termination.
13.3. Survival. Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.
14.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (“Event Outside Our Control”).
14.2. If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:
(a) we will contact you or confirm a notice on our Site as soon as reasonably possible to notify you; and
(b) our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.
14.3. You may cancel the Contract affected by an Event Outside Our Control which has continued for more than 14 days. To cancel please contact us. If you opt to cancel we will refund the price you have paid, less the charges reasonably and actually incurred by us in performing the Subscription Services up to the date of the occurrence of the Event Outside Our Control.
15.1. Assignment and transfer. We may assign or transfer our rights and obligations under the Contract to another entity.
15.2. Waiver. If we do not insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations. If we do waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you.
15.3. Severance. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
15.4. Third party rights. The Contract is between you and us. No other person has any rights to enforce any of its terms.
15.5. Governing law and jurisdiction. The Contract is governed by English law and we each irrevocably agree to submit all disputes arising out of or in connection with the Contract to the exclusive jurisdiction of the courts of England and Wales.